Additional Policies and Agreements

By using Sparkclus services, you agree to our Terms, Privacy Policy, and Acceptable Use Policy.

Account Eligibility

You must be at least 18 years old and provide accurate and complete registration information.

Transfers

Transfers are subject to verification. Sparkclus is not responsible for delays caused by inaccurate details.

Content

All content under your account is your responsibility. You must not upload illegal or copyrighted material.

Compliance with Applicable Law

Clients must comply with all applicable laws. Violation may result in account suspension or termination.

Third Party Products and Services

Third-party tools may be available. Their use is at your own risk and subject to their own terms.

Third Party Providers

We collaborate with reputable providers who meet high industry standards for security and compliance.

Reseller or Licensor

Resellers are fully accountable for their clients. Sparkclus may intervene in case of violations.

Third Party Websites

Links to third-party sites are provided for convenience. We are not responsible for their content or practices.

Prohibited Persons (Countries, Entities, and Individuals)

We do not serve users located in embargoed countries or those listed on government sanction lists.

Account Security

You are responsible for maintaining the confidentiality of your account credentials. Report any breaches immediately.

HIPAA Disclaimer

Sparkclus is not HIPAA compliant. Do not store or transmit protected health information (PHI) using our services.

Compatibility with the Services

It is your responsibility to ensure your systems are compatible with our hosting infrastructure.

Billing and Payment Information

All fees are prepaid. You must maintain accurate billing information and ensure sufficient funds for automatic charges.

Money-Back Guarantee and Refund Policy

• Refund requests must be submitted within 15 calendar days of purchase.
• Refunds apply only to shared hosting plans (not to domains, servers, SSLs, or licenses).
• Account must not be in violation of any terms during refund eligibility period.
• Refunds are issued back to the original payment method only.

Resource Usage

Excessive or abusive usage of resources may result in suspension or upgrade requirements.

Uptime Guarantee

We provide 99.9% uptime. Scheduled maintenance and force majeure events are excluded from this guarantee.

STORE

All transactions are encrypted and monitored. Fraud or abuse will result in account closure without refund.

WordPress Plugin

Plugins provided are licensed for use on Sparkclus hosting only. Redistribution is strictly prohibited.

Coupons

Promotional codes may not be reused, transferred, or combined unless stated. We reserve the right to cancel them anytime.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Your statutory rights remain unaffected.

Indemnification

You agree to indemnify and hold Sparkclus harmless against any claims arising from your use of our services.

Arbitration

All disputes shall be resolved via binding arbitration under the laws of Italy. Venue will be Milan, Italy.

Independent Contractor

Your use of Sparkclus does not create a partnership, agency, or employment relationship with us.

Disclaimer

All services are provided “as-is” without warranty. You use our services at your own risk.